Take your ServiceNow expertise to the next level as a Technical Lead in a fully remote role. Drive outstanding solutions through deep technical knowledge and hands-on experience in enterprise environments. We are seeking a ServiceNow Technical Lead with at least five years of experience in designing and implementing ServiceNow solutions.

The ideal candidate has extensive hands-on experience with ServiceNow CMDB, ITOM Discovery, and complex platform initiatives. You'll lead critical project phases, ensuring successful implementations and optimal system performance. Key Responsibilities:

- Design ServiceNow solutions tailored for enterprise needs
- Lead CMDB implementation projects for maximum impact
- Configure ServiceNow including import sets and APIs
- Facilitate requirements workshops with stakeholders
- Document technical processes and operational runbooks Requirements:
- Minimum five years of ServiceNow experience
- Three years of CMDB and ITOM hands-on involvement
- University degree in IT or related field
- ServiceNow certifications preferred
- Robust understanding of ITIL and data management practices Leverage your technical skills and leadership to enhance the ServiceNow ecosystem within a remote environment.

📌 Remote ServiceNow Technical Lead Role (Ottawa)
🏢 MDOS Consulting
📍 Ottawa