Lead the Client Services function at a prominent digital marketing agency in Toronto. This hybrid leadership role requires strategic thinking and hands-on execution in client relationship management.As the Head of Client Services, you will build robust processes and operational standards from the ground up. Collaborating with cross-functional teams and the CEO, your goal is to enhance client retention, identify growth opportunities, and ensure a scalable client experience. Solid leadership in digital marketing strategy and client services is essential for success.Key Responsibilities:
- Build and improve the Client Services function.
- Develop scalable account management processes.
- Establish client communication frameworks.
- Lead and mentor the Account Management team.
- Identify opportunities for account expansion.Requirements:
- Proven leadership in a digital marketing agency.
- Strong background in Client Services management.
- Experience managing client-focused teams.
- Demonstrated success in client retention strategies.
- Knowledge of SEO and Paid Media services.Drive exceptional client relationships and long-term growth in a dynamic agency setting.#J-18808-Ljbffr

📌 Director Of Client Services At Digital Agency (Toronto)
🏢 OnHires
📍 Toronto