About Connex Connex is a leading technology solutions provider with 600 professionals across 14 offices in North America. We focus on delivering high-quality, scalable solutions while maintaining a strong commitment to integrity, accountability, and technical excellence. Our team is dedicated to ensuring clients and partners receive exceptional service. Role Overview We are looking for an Amazon Connect / AWS Developer to design, build, and optimize cloud-based contact center solutions. This role focuses on developing Amazon Connect environments, integrating AWS services, and ensuring performance, scalability, and reliability across implementations. Key Responsibilities Architecture & Design Design and build Amazon Connect solutions, including contact flows, IVR systems, and routing strategies Integrate Amazon Connect with AWS services such as Lambda and DynamoDB Support scalable and efficient solution architecture Development & Implementation Develop AWS-based solutions using Java and Node.Js Build and deploy infrastructure using CloudFormation or Terraform Apply AWS security best practices across all implementations Performance & Monitoring Monitor system performance using AWS tools such as CloudWatch Optimize reliability, scalability,



and system performance Ensure high availability of contact center environments Documentation & Support Maintain clear and up-to-date technical documentation Provide troubleshooting and ongoing support for existing solutions Collaboration Work with cross-functional teams including IT, security, and operations Communicate effectively with stakeholders to gather requirements and provide updates Required Skills AWS & Cloud Experience Strong experience in AWS architecture or cloud engineering Hands-on expertise with Amazon Connect and related AWS services, including: Lambda, DynamoDB, S3, Lex, Polly, IAM, Kinesis, CloudWatch, CloudFront, Redshift, Pinpoint, Step Functions, Secrets Manager, Cognito, Comprehend, Transcribe, Elasticsearch, and Direct Connect Development Proficiency in Java and Node.Js Experience with Infrastructure as Code (CloudFormation or Terraform) Security & Monitoring Solid understanding of AWS security best practices Experience with monitoring, logging, and performance optimization tools Nice to Have Experience with additional AWS services Familiarity with Agile or Scrum environments AWS certifications (Solutions Architect, Developer, etc.) Why Join Connex Work with a highly skilled and cooperative team Hybrid flexibility in the Greater Toronto Area Opportunity to grow within a fast-moving, technology-driven environment #J-18808-Ljbffr

📌 Amazon Connect/Aws Developer (Richmond Hill)
🏢 Connex Telecommunications
📍 Richmond Hill