Elevate client relationships as an Account Manager II at Meltwater, specializing in SaaS customers. Manage accounts, drive renewals, and target growth with tailored strategies in a hybrid work environment. This role requires a dedicated Account Manager at Meltwater, focused on strengthening customer retention and maximizing account potential.

You will develop customized account plans, collaborate with the Customer Success team, and pursue expansion opportunities through upselling and cross-selling within assigned accounts. This position also involves significant engagement with key stakeholders to ensure satisfaction and retention. Key Responsibilities:

- Manage and renew assigned client accounts
- Develop and implement customized account growth strategies




- Identify upselling and cross-selling opportunities
- Collaborate with Customer Success to enhance product utilization
- Maintain robust relationships with key account stakeholders Requirements:
- 4+ years of SaaS account management experience
- Bachelor’s degree preferred
- Strong strategic thinking skills
- Proven results in growth and retention
- Excellent verbal and written communication in English Bring your proactive approach and strategic mindset to Meltwater, enhancing account management and customer satisfaction.

📌 SaaS Account Manager at Meltwater (Toronto)
🏢 Meltwater Group
📍 Toronto