- Interacts with customers evaluating their purchasing needs;

- Educates customers in respect to product features, options and selection;

- Provides confident, friendly and quality service on the sales floor and/or sales phone calls;

- Displays professional behavior at all times on the sales floor or the phone;

- Abide by the directives of the established ‘UP System’ without exception;

- Follows all process and procedural documentation required for sales processing;

- Assists the customer service representative’s by completing all required documentation to ensure speed of transaction at the point of sale;

- Directs customer service inquires to the Customer Service Department;

- Participates fully in required daily performance measurements as outlined by the Store Manager and/or Sales Lead;

- Works with the Sales Lead and/or Store Manager to integrate defined selling strategies in order to achieve sales levels required both in retail and warranty sales;





- Adheres to weekly scheduling for the Sales Team ensuring adequate preparation time prior to each scheduled shift;

- Readies customer’s product at the in-store warehouse for store pick up or delivery;

- Prepares merchandise transfers in the Store Warehouse for stock movement;

- Completes mandatory Competition visits;

- Participates in special events, inventories, store floor changes, etc…, as required;

- Takes initiative to stay educated and informed of industry trends;

- Attends meetings, training and product knowledge sessions as required;

- Assists in maintaining store presentation in assigned zones and the showroom throughout, as required; and

- Participates in showroom pricing and maintenance by completing the ‘Weekly Showroom Walk’.

Benefits

- Dental care

- In office parking

- Paid time off

- Store discount

- Vision care

Work Location: In person

📌 Sales Associate (Grand Falls-Windsor)
🏢 Cohens Home Furnishing
📍 Grand Falls-Windsor