Elevate client interactions in our Toronto office as a Client Experience Associate. Collaborate closely with the Manager to ensure excellent service delivery and efficient documentation.This Associate role involves assisting the Manager, Client Experience by maintaining accurate policies and managing client records. You'll handle customer inquiries effectively while building relationships with various industry professionals. Focused administrative support will help in providing exceptional client service.Key Responsibilities:- Support daily administrative tasks for the Client Experience team- Build rapport with clients and underwriters- Timely invoice preparation and follow-ups- Organize submission information and policy documents- Maintain accurate claim logs and renewal documentationRequirements:- Bachelor’s Degree in Business or Finance- RIBO licence or readiness to obtain- Robust track record in customer service- Resourcefulness and strong listening skills- Commitment to the company’s values and continuous growthJoin us in delivering unparalleled client care and support in our thriving downtown Toronto office.#J-18808-Ljbffr