Become a Remote Customer Sales Agent with MCI and thrive in inbound sales and customer service. Represent leading brands while driving customer satisfaction from home.
MCI is expanding its workforce, looking for individuals motivated to support inbound sales and service. By engaging with customers and providing tailored solutions, you will play a crucial role in enhancing their overall experience. The remote nature of the role allows for flexibility while contributing effectively to team goals.
Key Responsibilities:
• Manage inbound calls professionally and empathetically
• Utilize product knowledge to assist customers
• Research internal tools to find accurate information
• Follow compliance scripts and policies in calls
• Process orders accurately and protect customer privacy
Requirements:
• Must be 18 years or older with a high school diploma
• Effective written and verbal communication skills
• Type 20+ words per minute accurately
• Basic knowledge of Microsoft Office Suite
• Robust problem-solving and interpersonal skills
Impact customer journeys positively through problem-solving and sales expertise at MCI.
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