Corporate Travel Advisor – Direct Travel (Canada, Remote)
Join Direct Travel as a Corporate Travel Advisor and play a key role in planning cost‑effective, compliant travel for our clients while leveraging corporate contracts and preferred suppliers.
Responsibilities
- Complete domestic and international travel arrangements, including air, hotel, ground transportation, rail, and limos.
- Support multiple client accounts and interact directly with travelers and travel arrangers.
- Provide first‑level customer service for technical issues and ensure compliance with the Direct Travel policy.
- Adhere to Direct Travel standards for customer service, telephone and email etiquette, and escalation procedures.
- Follow company procedures, use tools, and meet productivity and accuracy standards.
- Attend staff and training meetings for ongoing updates in the travel industry and office procedures, which may require occasional office presence.
- Maintain a cooperative working relationship with all Direct Travel employees.
Qualifications
- Minimum 5 years of experience providing domestic and international travel arrangements.
- Thorough knowledge of airline ticketing rules and regulations.
- High proficiency using Airline GDS (Apollo).
- Proficient in producing lowest logical airfare within client policy.
Work from home is available; office presence may be required for training sessions.