Manage People Services strategically as a Senior HR Operations Manager with RTX in Canada, focusing on team leadership and operational excellence. Elevate employee experience and efficiency.
As the Senior HR Operations Manager, you will spearhead the People Services team, ensuring seamless HR service delivery and compliance with Canadian legislation. Your 7-10 years of HR experience, including leadership in a complex organization, will be pivotal in bettering processes and stakeholder relationships while fostering a high-performing workplace.
Key Responsibilities:
• Guide the People Services team with effective coaching
• Manage daily HR service delivery from onboarding to offboarding
• Build partnerships with various stakeholders for service alignment
• Monitor performance indicators to drive service improvements
• Ensure HR compliance with Canadian laws and RTX policies
Requirements:
• Bachelor’s degree in Human Resources or related field
• 7-10 years of HR operations experience in a leadership role
• Familiarity with union and non-union workforces
• Expertise in Canadian employment legislation and HR practices
• Proficient in HRIS, including Workday and case management systems
Drive excellence and enhance employee services at RTX in Canada through impactful HR leadership.
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