Duration: 12 Months

Location: Calgary, AB – Hybrid (3 days per week in office)

Experience Required: 8–10 years in SAP IS-U Billing, Device Management, and utility industry processes. Experience in Project and Team Management.

Role Description

The ISU Techno Functional Consultant provides operational and application support for SAP IS-U Billing and Device Management processes, ensuring effective Meter-to-Cash operations. Responsibilities include incident resolution, configuration, testing, functional design, process improvements, and integration support across enterprise systems.

Key Responsibilities

1. Analyze and resolve day‑to‑day incidents, billing exceptions, and defects to ensure smooth Meter-to-Cash operations.
2. Provide operational support for:
- Billing exceptions
- Device installation and removal
- Meter readings
- Device Management (DM) integration defects

- Manage incidents and support operations related to data exchange (IDEX) processes, including IDoc processing.
- Perform SAP IS‑U configuration updates for Billing and Device Management.
- Prepare functional specifications for WRICEF objects, including:





- Billing reports
- Device Management workflows
- Microsoft Fabric pipelines

- Conduct Unit Testing, Integration Testing, and User Acceptance Testing (UAT) to ensure end-to-end validation across integrated systems.
- Identify and recommend process improvement and automation opportunities using Microsoft Fabric capabilities:

- Dataflows
- Pipelines
- Lakehouse
- Power BI Embedded Analytics

- Analyze recurring issues and recommend automation solutions or process enhancements to reduce manual effort and minimize billing exceptions.

Essential Skills

- SAP IS-U Billing
- SAP IS-U Device Management (DM)
- Meter-to-Cash Processes
- IDEX and IDoc Processing
- WRICEF Functional Specification Development and Testing (Unit, Integration, UAT)
- Project Management
- Team Management

Desirable Skills

- Microsoft Fabric – Dataflows, Pipelines, Lakehouse
- Power BI Embedded Analytics
- Process Automation
- Utility Industry Domain Knowledge
- Operational Support and Incident Management

📌 SAP IS-U Billing and Device Management Consultant (Calgary)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Calgary