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SAP Solman/ChaRM Consultant - Open for Remote

Responsibilities

- Experience in Configuring and Supporting SAP Solution Manager Change Request Management (ChaRM).
- Experience in setting up and troubleshooting ChaRM functionality.
- Experience in setting up Solution documentation and process management in SAP Solution Manager (SOLMAN).
- Experience in planning and execution of minor and major release cycles (Sustainment track and project track) in coordination with the release manager.
- Experience in testing and documentation related to new enhancements with ChaRM-related functionality.
- Configuring EWA alerts.
- Presenting to and interacting with business process owners in the ChaRM setting.
- Strong troubleshooting experience in ChaRM and retrofit-related problems and handling support activities.
- Experience with other SOLMAN components: Test Management, Remote Supportability, and Solution Manager Work Centres.




- End-to-end setup of Retrofit process and support for retrofit-related activities.
- Experience conducting trainings specific to ChaRM and Retrofit processes and guiding business process owners.
- Managing SAP Operations, System Landscape Information, Template Management, and Test Management support activities.
- Knowledge of Focus Insights and Focus Solutions.
- Excellent documentation skills for configuration, troubleshooting, and ongoing maintenance of the environment.

Seniority level

- Associate

Employment type

- Full-time

Job function

- Information Technology

Industries

- IT Services and IT Consulting

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📌 SAP Solman/ChaRM Consultant (Calgary)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Calgary