Become a key player in shaping tenant satisfaction as a Resident Experience Manager at Hazelview Property Services. Oversee crucial operations and foster a service-oriented culture for residents.In this role, you will guide a team across both Administrative and Resident Services functions. As a player-coach, establishing service protocols, monitoring operations, and addressing tenant concerns will be your primary focus.



Your foundational leadership will be vital during the lease-up period as you aim to deliver an exceptional resident experience.Key Responsibilities:- Supervise coordination of resident services and administration- Set priorities and scheduling for front desk operations- Conduct performance evaluations and provide coaching- Lead training initiatives during lease-up to establish standards- Manage online reputation and address resident issuesRequirements:- 4-5 years in property management or customer experience- 2 years of leading a team required- Knowledge of Ontario's Residential Tenancies Act necessary- Proficient in Yardi or comparable software- Solid interpersonal skills and communication proficiencyUtilize your managerial expertise to enhance the resident experience at Hazelview Property Services.#J-18808-Ljbffr

📌 Resident Experience Manager - C$70,000 - C$95,000 A Year (Winnipeg)
🏢 Chartwell
📍 Winnipeg