Employment Type: Seasonal (May 1 – September 30, 2026)
Averaging Agreement: Not applicable
Overview
Concord Parking is seeking customer-focused Seasonal Curbside Ambassadors to support curbside operations at Vancouver International Airport. This is a highly active, customer-facing role where you will help manage traffic flow, assist passengers, and ensure a smooth and safe airport experience.
This is a temporary prospect with potential for permanent placement based on performance and business needs.
Responsibilities
Manage curbside traffic and enforce parking regulations Provide wayfinding assistance and customer service to passengers Support operations across:
Passenger pick-up and drop-off zones Taxi stands and commercial vehicle areas Domestic and international arrivals Communicate with Ground Transportation Dispatch and supervisors Ensure continuous traffic flow and public safety Proactively engage with drivers and passengers to provide guidance Accurately report incidents and operational issues Use radio communication for coordination and break coverage Maintain professionalism in a fast-paced, high-pressure environment Ability to stand and walk outdoors for 8–10 hour shifts Ability to walk 10–15 km per shift Minimum Grade 12 or equivalent Fluent in English (written and verbal) Ability to pass a Criminal Record Check Ability to pass a 3rd-party assessment (TestGorilla) Availability to work flexible/rotating shifts (including nights) 3+ years of customer service or hospitality experience Experience in fast-paced or high-volume environments Strong communication and interpersonal skills Customer service mindset with conflict resolution ability Flexibility and adaptability in a dynamic environment Must successfully complete Traffic Control Person Training (provided) Nice to Have
Parking, aviation, or traffic control experience Proficiency with Microsoft Office and database systems Additional language skills (French or others) Traffic Safety Control certification
Competitive hourly wage Opportunity for permanent employment after contract Career growth within Concord Parking and Paladin Security Group Work with a nationally recognized Employer of Choice On-the-job training Growth opportunities Pay reviews