Become a Technical Support Expert dedicated to providing global support and resolution for IT challenges. Improve productivity through effective technical assistance.As a Senior Technical Support Specialist, you'll be responsible for supporting employees worldwide by troubleshooting a variety of IT issues. Your involvement includes the onboarding process, managing user accounts, and maintaining device records. You will also play a crucial role in enhancing support processes and contributing to IT initiatives.Key Responsibilities:- Offer technical support across a global workforce- Manage onboarding and offboarding tasks efficiently- Maintain accurate records of user accounts and devices- Collaborate with external vendors and Security- Create technical documentation and support proceduresRequirements:- Experienced in a multi-location IT setting- Familiar with access management platforms like Entra ID- Proficient with endpoint management systems like SCCM- Ability to resolve complex technical problems- Degree or certification in IT or related field, or equivalent experienceContribute to excellence in IT support and empower employees with effective technical solutions.#J-18808-Ljbffr

📌 On-Site Technical Support Expert (Winnipeg)
🏢 Discover Energy Systems
📍 Winnipeg