For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job DescriptionPosition Purpose summaryThe following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of the following areas. Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year. To facilitate, through a coordinated case management process and housing first approach, the moving of individuals from street to permanent housing with supports.AccountabilitiesEngage clients “where they are at” – on street or at location whichever is most comfortable for clientCase management of clients including intake, assessment for housing history, barriers to housing, immediate and ongoing needs (ID, financial, food, shelter, clothing and medical)Preliminary goal setting/plan to assess client conditions,



determine housing history and existing barriers to housingProvide crisis intervention when necessaryCoach and support clients as needed to access appropriate servicesMonitor and follow up on client’s progress; advocate on behalf of the client as required and appropriateArrange for case conferences where appropriate or attend reviews requested by community workersMaintain accurate records and documentation including incident reports, log notes and case notesMaintain ongoing contact with clientsWork with clients to create a client driven goal plan with ongoing follow up to ensure goals are being worked towardsEngage landlords on the perks of working with the Housing First modelProcure housing for clients through active housing searches and attending viewings both with the client and withoutRefer clients to Ottawa Booth Centre and Community resources when appropriateAdvocate on behalf of clients to necessary Community resourcesAttend staff meetings and case conferences prepared to offer information regarding clients and services issuesPrepare statistical and other reports as requiredAdhere to all procedures, rules and guidelines for the safety and security of residents and staffEnsure an adequate amount of necessary supplies are maintained (i.E. forms, log book, cell phone, charger, identification, bus tickets and first aid suppliesTrack all client spendingTrack mileage for each use of program vehicleRequest purchases and maintain receipts for purchases as per Ottawa Booth Centre policyEnsure all financial forms are completed as per Ottawa Booth Centre policyCRITICAL RELATIONSHIP MANAGEMENTGovernanceBoards and Councils: NoneInternalWorks collaboratively as part of the HBCM teamExternalLiaisons with community partners, landlords and service providersMANAGERIAL/Technical Leadership RESPONSIBILITYCoordinator of Outreach & Housing ServicesFinancial And Materials ManagementEnsure proper use/distribution of bus tickets, taxi vouchers,



gas cards and various other gift cards as per funding agreementEnsure eligibility of client expenditures as per funding agreement.Working ConditionsMay deal with potentially angry and aggressive clientsMay encounter verbal abuseMay be required to deal with client overdose and other medical situationsThe above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a qualified manner, exemplifying Christian standards of conduct.Education, Qualifications And CertificationsCompleted Community College degree in Social Work or equivalent work experienceExperience And Skilled Knowledge RequirementsStrong case management skills, including strong motivational interviewing, written and computer skillsMinimum 2 years’ experience in direct client case management service working with an urban homeless population experiencing addiction and/or mental health issuesProven experience in liaising with community resource agencies to successfully advocate and negotiate clients’ needsProven ability to handle highly stressful situations and competing prioritiesSkills And Capabilities (examples Provided Below)Current certification in First Aid/CPR, ASSIST and NVCI preferredValid ‘G’ driver’s license and current clean drivers abstractExperience administering Narcan and/or Narcan training a strong assetCurrent clear Police Reference check for Vulnerable SectorBilingualism (English/French) an assetCompensationThe target hiring range for this position is $26.90 to $26.90 with a maximum of $26.90. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please [email protected] you have a need for any accommodation and we will be pleased to discuss this with you.#J-18808-Ljbffr

📌 Housing Based Case Manager (Varennes)
🏢 Minlodge
📍 Varennes