Title

Piano Sales Specialist

Department

Keyboards

Roland Digital Piano Showroom

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

2391, chemin de Chambly
Longueuil, QC

Introduction

We are seeking a motivated and experienced Piano Sales Specialist to join our dynamic team. The ideal candidate will have a proven track record in the piano sales industry and a passion for music. You will be responsible for providing exceptional customer service as well as building the clientele in this new market for us. If you have a deep understanding of digital pianos, a solid sales background, and an enthusiasm for helping customers find the perfect instrument, we want to hear from you!

Key Responsibilities

- Sales & Customer Engagement
- Build and maintain strong relationships with customers through personalized service and expert advice.
- Guide customers through the selection process, recommending pianos based on their needs, preferences, and budget.
- Meet or exceed monthly and annual sales targets.

- Product Knowledge

- Stay updated on the latest trends, brands, and innovations in the piano industry.
- Provide in-depth information on pianos, accessories and maintenance options.

- Customer Service

- Offer exceptional after-sales support, ensuring customer satisfaction with their purchase.
- Address customer inquiries, resolve issues, and follow up on product deliveries or special orders.
- Help with coordinating piano deliveries and installation if necessary.

Qualifications

- Experience
- Proven track record of at least 5 years in sales,



preferably within the music or piano industry.
- Strong background in high-ticket or luxury goods sales is a plus.

- Skills

- Excellent communication and interpersonal skills.
- Ability to quickly learn and retain technical product knowledge.
- Ability to identify customer needs and offer tailored solutions.

- Passion for Music

- Deep appreciation for music and the piano industry.
- Experience playing the piano or a strong understanding of music theory is highly desirable.

- Customer-Focused

- Exceptional customer service skills with the ability to build long-lasting client relationships.
- Demonstrated success in meeting or exceeding sales goals.

- Additional Skills

- Proficiency in basic computer skills and point-of-sale systems and social media advertising.
- Ability to work independently.
- Desire to watch sales grow while we increase our market share in the Digital Piano market.

What We Offer

- A competitive compensation package.
- A competitive benefits plan (including medical, dental, prescription drugs, short and long-term disability, life insurance and travel insurance).
- An optional pension plan (with contributions matched by Long & McQuade!).
- Staff purchase benefits.
- An in-house, four-level training program.
- Opportunities for advancement.

How To Apply

If you are a passionate, experienced sales professional with a love for music, we would love to hear from you! Please submit your resume and a cover letter detailing your sales experience in the piano industry to Matt Coburn,

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📌 Piano Sales Specialist (Longueuil)
🏢 Long & McQuade Musical Instruments
📍 Longueuil