06 Aug
|
Chartwell
|
Winnipeg
06 Aug
Chartwell
Winnipeg
Company DescriptionExperience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a agile arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!Company DescriptionExperience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!Job DescriptionIn Housekeeping, you are at the heart of hotel operations. As a Guest Attendant, you will take ownership of assigned guest rooms and suites, ensuring they are clean, comfortable, beautifully presented and ready to welcome our guests.What You Can ExpectAn inclusive, empowering and positive culture where people are at the heart of everything we doThe opportunity to work alongside passionate hospitality professionals committed to excellence and genuine guest careCompetitive pay starting at $25.94 per hour, with the potential to increase to $32.43 per hour following successful completion of the probationary period, in accordance with the Collective Bargaining AgreementOne duty meal during your scheduled meal break, processed as an applicable taxable benefitA comprehensive benefits package, including health, paramedical, dental, vision, life and disability insurance, subject to eligibilityA company-matched pension plan and optional Group RRSP enrolment, subject to eligibilityExclusive access to the Pacific Northwest Food & Beverage Discount Program,
offering 50% off at participating venuesReimbursement toward a TransLink monthly passA complimentary hotel stay with breakfast for two through our BE OUR GUEST programDiscounted room and dining rates at participating Accor properties worldwide for you and your familyThe opportunity to work in a luxury hotel environment within a historic Vancouver landmark dating back to 1939Learning and development opportunities through our Academies to support your career growthOpportunities to participate in community and sustainability initiativesWhat You Will Be DoingConsistently provide thoughtful, professional and personalized guest serviceClean, service and prepare assigned guest rooms, suites and bathrooms in accordance with Fairmont standards and departmental proceduresEnsure rooms are presented to the highest standards of cleanliness, comfort and quality before guest arrivalReplace linens, towels, amenities and guest supplies, ensuring each room is fully stocked and guest‑readyMeet departmental productivity expectations while maintaining exceptional quality and attention to detailAnticipate and respond promptly to guest needs, requests and special preferencesProtect guest privacy and the security of guest belongings at all timesPromptly report maintenance concerns, safety hazards, damaged equipment and unusual occurrencesIdentify, document and submit lost‑and‑found items in accordance with Hotel proceduresMaintain housekeeping carts, pantries, equipment, linen and storage areas in a clean, safe and organized conditionSafely use and care for cleaning chemicals, materials, equipment and required personal protective equipmentFollow Hotel policies, health and safety requirements, sustainability practices and Fairmont brand standardsWork collaboratively with Housekeeping and other Hotel departments to support efficient operations and guest satisfactionPerform other reasonable duties consistent with the position, as assignedComplete all required onboarding, safety and Housekeeping training within the established timelinesParticipate in ongoing coaching, skills development and brand‑standard updatesMaintain reliable attendance, punctuality and readiness for assigned shiftsMeet established standards for room quality, productivity,
safety and guest satisfactionAccept feedback and apply coaching to support continuous improvementQualificationsWhat We Are Looking forA warm, caring and service‑focused personalityA secondary school diploma or equivalentPrevious customer service experience in hospitality, tourism, retail or another service‑oriented environmentPrevious Housekeeping or luxury hotel experience is an asset, but not requiredExcellent attention to detail and a strong commitment to cleanliness and qualityStrong organizational and time‑management skills, with the ability to meet productivity expectationsEffective communication and interpersonal skillsBasic computer proficiencyThe ability to communicate effectively in EnglishA reliable, adaptable and professional approachThe ability to work independently and collaboratively as part of a teamGood judgment, initiative and respect for guest confidentialityPhysical Aspects of This RoleContinuous standing and walking throughout the shiftFrequent bending, kneeling, crouching, reaching, stretching and climbing stairsFrequent lifting and carrying of linens, supplies and equipment weighing up to approximately 23 kg / 50 lbs.Frequent pushing and pulling of housekeeping carts and equipmentRepetitive use of the hands, wrists and arms while vacuuming, scrubbing, cleaning and making bedsThe ability to safely work with cleaning chemicals, materials and equipmentThe ability to maintain quality, productivity and safe working practices in a physically demanding, fast‑paced environmentAdditional InformationVisa RequirementsMust be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.Our Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.Accor.Com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS#J-18808-Ljbffr
📌 Guest Attendant - Full Time - C$25.9 - C$32.4 An Hour - No Experience Required (Winnipeg)
🏢 Chartwell
📍 Winnipeg