Shape luxury travel experiences with Kensington as the Director of Loyalty Marketing. This hybrid role focuses on launching a new loyalty program for exclusive clientele.Kensington is seeking a Director of Loyalty Marketing to oversee the launch and operation of a bespoke loyalty program. This key position requires expertise in strategy execution, CRM, and lifecycle communications to elevate client engagement. The role demands a robust understanding of luxury expectations, making sure each customer journey is exceptional.Key Responsibilities:
- Lead cross-functional teams for program implementation and sales training
- Develop and refine loyalty program content, look, and voice
- Execute Phase 1 soft-launch with targeted communication strategies
- Analyze engagement metrics for program optimization
- Deliver a flagship launch event with press attendanceRequirements:
- 10+ years in loyalty or CRM marketing
- Proven leadership in experiential program execution
- Familiarity with HubSpot or similar CRM platforms
- Experience managing high-end events from start to finish
- Bachelor's degree in marketing or business preferredElevate your career in luxury marketing by leveraging your expertise in client engagement and program management with Kensington.#J-18808-Ljbffr
📌 Director Of Loyalty Marketing Kensington (Toronto)
🏢 Socket.dev
📍 Toronto
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