Elevate customer experiences as a Senior Product Manager focused on onboarding at Scotiabank in Toronto. Lead end-to-end product journeys, collaborating with cross-functional teams to optimize processes. In this role, you will spearhead the onboarding product efforts, utilizing your expertise in product management and customer journey optimization.

With over 5 years of experience, you will work closely with internal and external teams, translating customer needs into actionable deliverables. This position requires strong organizational skills, a deep understanding of user experiences, and a passion for solving complex problems. Key Responsibilities:

- Champion customer-focused culture and deepen client relationships
- Own product delivery from discovery to launch




- Lead discovery to understand customer pain points
- Collaborate to translate insights into viable solutions
- Build robust relationships with stakeholders for intuitive journeys Requirements:
- 5+ years in product rollouts for customer/employee products
- Managed technology products from inception to delivery
- Knowledge of Management Consulting, Product Management, and Agile
- Exceptional communication and analytical skills
- Experience in the financial industry is a plus Contribute to a high-performing team dedicated to creating innovative onboarding experiences at Scotiabank.

📌 Senior Product Manager for Onboarding at Scotiabank (Toronto)
🏢 Scotiabank
📍 Toronto