The Senior Product Manager is a critical strategic role within Instantel (a Division of Securitas Products & Solutions - Securitas Technology) and is responsible for ensuring the Company's products continue to meet evolving customer needs while driving profitable, sustainable growth. The successful candidate will serve as the bridge between dealers, customers, the marketplace, Sales, R&D;, Marketing, Production, Service, and executive management. The primary responsibility of the role is to translate customer and market requirements into clear, prioritized, commercially viable, and technically achievable product requirements that can be developed efficiently, cost-effectively, and successfully commercialized.

The Senior Product

Manager owns the product roadmap, functional specifications, product lifecycle, and long-term product portfolio strategy. By providing disciplined product leadership, they will improve development efficiency, reduce costly rework and changing priorities, accelerate time-to-market, strengthen competitive positioning, and maximize the long-term profitability of Instantel's product portfolio. Develop and maintain the long-term product strategy for all Instantel product lines.

Recommend product retirement and end-of-life strategies where appropriate. Voice of Customer & Market Intelligence Develop a deep understanding of customer workflows, applications, and operational challenges. Gather product requirements through direct interaction with customers, dealers, consultants, distributors, and industry partners.

Evaluate emerging technologies and changing regulatory requirements. Maintain an ongoing Voice of Customer process. Translate customer needs into clear, complete,



and prioritized product requirements. Balance customer value with technical complexity, development cost, schedule, manufacturability, serviceability, and commercial viability.

Minimize scope changes during development through disciplined upfront product definition.

Product Development Leadership

Participate throughout the product development process. Clarify product requirements during development. Assist in managing product scope throughout development. Concept development Business case development Development support End-of-life planning Commercial Success Develop sales tools and technical product information.

Support major customer opportunities. Research & Development Technical Support This position is based at Instantel's Ottawa, Ontario headquarters and offers a flexible hybrid work arrangement. Given the collaborative and customer-facing nature of the role, regular on-site presence is essential to effectively engage with cross-functional teams, support product development activities, and participate in strategic planning and decision-making.

The successful candidate is expected to work on-site a minimum of three days per week (Tuesday through Thursday). Subject to business requirements, remote work may be accommodated on Mondays and Fridays. However,



the needs of the business take precedence, and additional on-site attendance may be required.

The role also requires significant travel, both domestically and internationally, to meet with dealers, customers, strategic partners, and other stakeholders. Regular field engagement is considered an essential component of the position, ensuring a thorough understanding of customer requirements, market trends, and emerging business opportunities. Bachelor's degree in Engineering, Computer Science, Physics, Electronics, Technology, or another relevant technical discipline.

An MBA or postgraduate business education is considered an asset.

Experience translating customer requirements into product specifications.

Experience working closely with engineering teams throughout product development.

Experience launching commercial products.

Experience working with customers and sales organizations.

Experience with hardware, embedded firmware, software, cloud platforms, or integrated systems. Industry experience in instrumentation, monitoring, industrial electronics, mining, construction, environmental monitoring, or related markets is preferred but not mandatory. Solid technical aptitude Ability to develop clear technical documentation Customer-focused decision making Commercial awareness Travel Travel of approximately 20–30% is expected to: Visit customers and dealers.

Conduct field evaluations. Participate in product launches and customer demonstrations. Travel schedules will vary depending on business needs. VP Instantel directly with dotted line to Director R&D; and Director Business Development & Sales #

📌 Senior Product Manager - Instantel (Canada)
🏢 SECURITAS TECHNOLOGY CANADA
📍 Canada