Spier & Mackay is looking for a highly organized and proactive Senior Retail Operations Coordinator to support the day-to-day execution and operations of our retail stores. This role is ideal for someone with strong retail coordination experience who thrives in a fast-paced environment and can balance store operations, communication, merchandising execution, staffing coordination, and operational support across multiple locations.

The ideal candidate is detail-oriented, solution-driven, and able to keep retail operations running efficiently while maintaining the elevated customer experience and brand standards Spier & Mackay is known for. Key Responsibilities

Coordinate daily retail operational tasks across store locations

Support store openings, launches, and operational rollouts

Assist with staffing coordination, scheduling support, onboarding, and internal communication

Monitor inventory movement, stock replenishment, and store supply needs

Ensure stores maintain visual merchandising and operational standards aligned with brand guidelines

Work closely with retail leadership to improve operational efficiency and customer experience





Coordinate shipping, transfers, and inventory-related communication between stores and warehouse teams

Support promotional execution, markdowns, and seasonal retail initiatives

Assist with retail reporting, sales tracking, and operational analysis

Troubleshoot store-level operational issues and escalate when necessary

Help maintain retail procedures, documentation, and operational consistency across locations

Qualifications

3+ years of retail operations, retail coordination, or store management experience

Solid organizational and multitasking abilities

Excellent communication and problem-solving skills

Ability to work in a fast-paced retail environment with shifting priorities

Experience coordinating multiple projects and store initiatives simultaneously

Strong understanding of retail operations, inventory flow, and customer service standards

Proficient with Excel/Google Sheets and retail systems

Menswear or fashion retail experience is considered a strong asset

📌 Senior Retail Operations Coordinator (Toronto)
🏢 SPIER u0026 MACKAY
📍 Toronto