Senior Service & Experience Designer (Hybrid) (Montreal)

Senior Service & Experience Designer (Hybrid) (Montreal)

06 Aug
|
Business Development Bank of Canada
|
Montreal

06 Aug

Business Development Bank of Canada

Montreal

Business Development Bank of Canada (BDC) seeks a Senior Service and Experience Designer to shape experiences for Canadian entrepreneurs. You will analyze needs, design end-to-end journeys across digital and human touchpoints, and align teams to a shared vision that enhances customer and employee experience.

You will lead research, map experiences, and influence across product, marketing, operations, and tech to deliver value and measurable improvements within a hybrid work setting.

📌 Senior Service & Experience Designer (Hybrid) (Montreal)
🏢 Business Development Bank of Canada
📍 Montreal

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