Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare

Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario. This is a Regular Full-Time position (replacement). An exciting opportunity as a Senior Strategic Human Resources Business Partner - Strategic Operations, exists in our Talent Acquisition, Employee & Labour Relations department.

Summary of Duties, but not limited to:

In collaboration with the HR and management team, responsible for designing a comprehensive workforce plan which encompasses short and long-term strategies and goals

Leads various HR projects within subspecialty areas: HR strategic operations

Generate research activities to build an understanding of talent needs versus capacity

Identify gaps and opportunities to and implement strategies to implement, improve and optimize the Human Resource Information Systems applications Aligns strategic people and equity initiatives with corporate plans through effective project management and communication

Support Employee/Labour Relationships with various initiatives such as investigations and restorative relationship initiatives

Acts as a business partner with program areas to provide HR analysis, communicate risk areas and work with the program managers to identify risk mitigation

Conducts monthly reoccurring meetings with clients to attend to any needs relating to HR operational and planning activities

Effective administration, interpretation and application of Collective Agreements and Hospital policies, guidelines and directives Handles grievance and dispute resolution management, including representing the Hospital at mediations and partnering with legal counsel on matters proceeding to arbitration; escalates to the Manager, Human Resources as necessary

Supports return to work process with Occupational Health and Safety, and the employee to finalize return to work plans, including modified plans





Provides ongoing updates and support to projects in line with legislation changes, business trends, external and internal changes Act as an SME and provide value added advice to leadership and staff on various policies and procedures as they relate to different areas of HR

Leads and/or participates in the development and implementation of HR programs that aim to increase employee engagement and WCH’s brand recognition

Partners with HR management to develop and execute various HR solutions that support strategic objectives. Ensuring alignment with the overall Hospital culture, mission, values, and strategic plan

Develop detailed project plans and schedules for various department initiatives based on approved objectives and deliverables; communicates project changes, challenges, and status updates to stakeholders

Monitors, tracks, and evaluates the progress and adherence to project milestones, timelines, and resource allocation

Creates communication and promotional activities and materials in line with initiatives

Support and lead special projects within the HR department

As a role model and champion, you will work to identify and integrate secure, best practices into daily activities to foster the delivery of safe and exemplary care. The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

Business Administration, Human Resources or related undergraduate degree required

CHRL/CHRP or equivalent designation required

Master’s degree in industrial/Labour Relations, Human Resources or relevant study an asset

Minimum seven (7) years’ experience as an HR professional in a unionized workplace

Health care or broader public sector experience in HR preferred

Expert knowledge and experience with HR practices and principles including provincial legislation (Human Rights, Employment Standards, AODA, Health and Safety), Collective Agreement administration and the ability to effectively interpret and apply accordingly

Strong Microsoft Office including Outlook, Word, Excel, Access and PowerPoint working knowledge

Strong mentorship and relationship management skills with experience in partnering, influencing, coaching and building credibility with leaders and the HR team

Strong change management skills with demonstrated ability to act as a catalyst for change within the operation

Strong business acumen and issue resolution skills with the ability to deal with situations in an open, objective and flexible manner ou

Experience in leveraging artificial intelligence (AI) tools to enhance recruitment,



workforce analytics, process automation, and HR service delivery

Previous experience with strategic recruitment and workforce planning programs and initiatives within a unionized environment

Demonstrated analytical, partnership building, customer service and problem solving experience

Sound knowledge of c of human resources, practices, employment legislation, and employee life cycle programs, OD an asset

Demonstrated WCH vision mission and values

Proven attendance and punctuality

Qualified behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital

This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Why Choose Us?

Be part of a dedicated team committed to excellence.

Shape the future of healthcare in a supportive environment.

Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP). Women’s College Hospital may use artificial intelligence (AI) or automated decision-making tools during various points in the recruitment and selection processes. Please note that third-party job boards may apply their own automated features when displaying or promoting this posting. Women’s College Hospital has no control over these external platform tools.

If you suspect any recruitment related advertising, communication or content did not originate from Women’s College Hospital, please report it immediately by providing the relevant details to WCH Job Advertisement Fraud Reporting Form.

Employment at Women’s College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy.

Applicants need to make their requirements known in advance.

📌 Senior Strategic Human Resources Business Partner - Strategic Operations (Toronto)
🏢 Women's College Hospital
📍 Toronto