Description

The QA Manager assures continued efficiency and performance of the quality assurance audit program in accordance with regulatory requirements, including TCCA/ FAA/ EASA/ UK CAA. The QA Manager will lead a team of QA Auditors and Records Management Technicians ensuring quality service is provided, and both short- and long-term objectives are achieved.

What you will be responsible for

- Perform scheduled and unscheduled internal audits, complete written reports/ investigations, upload records and coordinate implementation of rectification action plans.
- Ensure events reported in APRISe are audited, verified and actions are taken in a timely matter.
- Follow corrective action plans and verify effectiveness in accordance with the Quality Assurance program described in the company Maintenance Policy Manual
- Assist inspectors with technical or regulatory issues
- Lead the team by clearly communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling employees; initiating, coordinating, and ensuring systems, policies, and procedures are effective.
- Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
- Build and maintain relationships with customer representatives and other stakeholders.
- Actively participate in AAR Aircraft Services Windsor’s Safety Management System (SMS) including reporting safety hazards and incidents encountered in daily operations; understand and promote the company safety policy.
- Other duties as assigned

What you will need to be successful in this role

- College Diploma
- AME M2 Licence




- Formal Quality Assurance lead auditor credential (IOSA) preferred
- 5 years related experience and/or training; or equivalent combination of education and experience
- MS Office software (Word, Excel, Outlook, etc.) - Intermediate skill level required
- Understanding of regulations, policies and procedures relating to airworthiness and safety
- Supervisory experience within an aircraft maintenance workplace

The rewards of your career at AAR go far beyond just your salary

- Annual Uniform and Safety Boot Allowance
- Comprehensive benefits package including medical, dental, and vision coverage.
- RRSP with company match
- Paid time off including 11 Holidays
- Professional development and career advancement opportunities
- Third Party Discounts

Physical Demands/Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- Mainly desk work using a computer
- Flexibility to work multiple shifts

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

AAR is committed to building a diverse and inclusive workforce. We encourage applications from people of all races, ethnic origins, religions, abilities, sexual orientations, gender identities, or expressions. We are dedicated to the health and safety of our people, our customers, and the communities where we live and work.

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📌 Quality Assurance Manager (AME) (Windsor)
🏢 AAR
📍 Windsor