Join TELUS as a Senior Technical Product Manager specializing in ServiceNow. Lead transformation initiatives and optimize service management frameworks for maximum impact. As part of TELUS Business Solutions, you will oversee specific value chain roadmaps, providing essential business and technical leadership.

Your deep understanding of ServiceNow will enable you to drive process optimization while collaborating closely with stakeholders to align with business objectives. Mentoring team members will also be a vital aspect of your work. Key Responsibilities:

- Manage the vision, scope, and priorities for roadmaps
- Lead execution to enhance workflows and ServiceNow usage
- Cultivate robust relationships with key stakeholders
- Guide business case development to inform priorities
- Provide updates on project risks and progress Requirements:
- Proven track record in complex project delivery
- Expertise in ServiceNow and/or Netcracker solutions
- Strong technical background in relevant domains
- Excellent analytical and financial skills
- Familiarity with Agile, Waterfall, and project management tools Bring your leadership and technical expertise to TELUS and shape the direction of their service management strategies.

📌 Senior Technical Manager in Service Management (Calgary)
🏢 Jobtailor
📍 Calgary