Responsibilities

- Act as Sr Technical Product Manager for specific value chain roadmap initiatives, defining vision, scope, and priorities
- Provide business & technical leadership and consulting on infrastructure and service management solutions
- Lead roadmap execution: streamline processes, optimize workflows, and maximize ServiceNow and adjacent systems and align to desired business outcomes
- Build robust, trusted relationships with stakeholders across TELUS Business Solutions
- Guide business case development and provide input on roadmap priorities
- Mentor and collaborate with team members, supporting their growth and success
- Deliver clear and regular status updates, highlighting risks and mitigation plans

Requirements





- Proven experience leading complex transformation projects with a track record of high-quality delivery
- Deep knowledge of ServiceNow and/or Netcracker (current capabilities, roadmap, and industry trends)
- Strong technical expertise in at least one domain: operating systems, cloud applications, databases, or networks
- Excellent planning, analysis, and problem-solving skills
- Financial acumen: ability to build business cases that balance benefits, costs, and ROI
- Familiarity with Agile (SAFe), Waterfall, DevOps, and tools such as JIRA, ServiceNow, Kanban, and Scrum
- Strong collaboration skills

📌 Senior Technical Product Manager- ServiceNow (Calgary)
🏢 Jobtailor
📍 Calgary