Date Posted: 07/31/2026

Hiring Organization: Rose International

Position Number: 505048

Industry: Financial Services

Job Title: Senior UX Researcher - Product Innovation

Job Location: Toronto, ON, Canada, M3C 0E3

Work Model: Hybrid

Work Model Details: Hybrid -3 days onsite and 2 days remote

Shift: Standard Work Hours

Employment Type: Temporary

FT/PT: Full time

Estimated Duration (In months): 6

Min Hourly Rate($): 90.00

Max Hourly Rate($): 95.00

Must Have Skills/Attributes: Banking/Financial, Product Development, Qualitative user research, Quantitative Research, Research

Experience Desired: Experience in user experience, market, or behavioral research within innovation spaces. (5+ yrs); Proven expertise synthesizing complex data and using qualitative & quantitative research methods (5+ yrs); Experience with product development lifecycles, MVP concept testing & iterative design processes (5+ yrs)

Required Minimum Education: Bachelor’s Degree

C2C is not available

Required Education

- Bachelor's Degree in a research-related field, for example, Human-Computer Interaction, Psychology, Anthropology, Sociology, Behavioral Economics, Marketing, etc.

Required Qualifications/Skills/Experience

- You are observant, curious, and passionate about collaborating with others to build customer-centric solutions. You combine analytical rigor with empathy for customers and thrive on turning complexity into clarity. You are a practitioner and a

thought partner who helps teams make smarter, faster, and more informed product decisions.
- 5 years’+ experience in user experience research, market research, behavioral research, or related fields within innovation-driven organizations.
- Proven expertise in a broad range of qualitative and quantitative research methods including ethnography, contextual inquiry, usability testing, surveys, analytics interpretation, and experimental design.
- Strong experience in synthesizing complex data sets and translating research findings into clear, actionable insights that influence product and business strategy.
- Familiarity with product development lifecycles,



MVP concept testing, and iterative design processes.
- Strong storytelling and communication skills, with experience presenting research findings to senior executives and diverse audiences.
- Ability to thrive in ambiguity and balance multiple priorities across global, cross-functional teams.
- Curious about the global evolution of consumer experiences — across payments, small business, digital identity, marketplaces, loyalty, and beyond.
- A collaborative and inclusive team player who can build relationships and ensure connections across silos.

Preferred Qualifications/Skills/Experience

- We are excited to announce a new opportunity for an Experience Research Consultant in our Experience Strategy and Research team, within the Customer Experience and Design team within Client Foundry.
- The Client Foundry - an interdisciplinary group, including CXD (customer experience & design) teams, data scientists, technologists and more – is the new product development group of Client, focused on de-risking and delivering new and

differentiated customer-centric solutions.
- Our Experience Strategy and Research team, within Foundry, leads early-stage product innovation by uncovering customer needs, identifying opportunities, and translating insights into strategic direction for product and business teams. We

operate across discovery, problem definition, and concept development, ensuring that new products and experiences are grounded in customer needs, market dynamics, and organizational objectives.
- We focus on de-risking key customer, product, and business assumptions throughout the product innovation lifecycle,



while fostering a continuous learning culture that drives more informed decisions and accelerates innovation.

Job Duties

- The Experience Research Consultant is an individual contributor who will be expected to lead, drive and manage the design, execution and synthesis of research across diverse methodologies, including exploratory, generative, and evaluative

research.
- These aim to uncover actionable insights to inform strategic decisions and derisk critical assumptions across the product development lifecycle.
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

Benefits For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S.

Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

📌 Senior UX Researcher - Product Innovation (North York)
🏢 Rose International
📍 North York