Job Summary The Service Coordinator is responsible for overseeing the day-to-day operations of A to Z Services. This role ensures efficient coordination between customers, technicians, vendors, subcontractors, and office administration while maintaining high standards of customer service, operational efficiency, and financial performance.. If you thrive in a fast-paced environment and possess strong communication skills, bilingual abilities, and a passion for analysis, this opportunity is perfect for you!

Duties

- 1. Email & Communication Management

Monitor company inboxes, respond to clients, vendors, suppliers and contractors, prioritize requests, and maintain communication records.
1. Opportunity Management & CRM Administration

Create opportunities, maintain CRM records, track service requests, and update opportunity status.
1. Dispatching & Scheduling

Schedule technicians, coordinate daily assignments, optimize schedules, and ensure technicians receive complete job information.
1. Vendor & Supplier Coordination

Obtain pricing, lead times, coordinate deliveries, and maintain supplier relationships.
1. Contractor & Subcontractor Coordination

Source subcontractors, request pricing, schedule work, and monitor completion.
1. Quotation & Estimating Support

Gather pricing, assist with quotations, follow up on outstanding quotes, and maintain tracking records.
1. Work Order Management

Create work orders, monitor progress, verify documentation,



and maintain records.
1. Invoicing & Billing

Prepare invoices, verify documentation, submit invoices promptly, and coordinate with accounting.
1. Job Completion Follow-Up

Review completed jobs, verify reports, follow up with customers, and ensure timely invoicing.
1. Customer Service & Client Relations

Handle customer inquiries, maintain relationships, and support customer retention.
1. Daily Operations Management

Oversee daily operations, ensure procedures are followed, and implement improvements.
1. Reporting & Performance Tracking

Track opportunities, quotations, jobs, invoices, collections, vendor orders, and contractor activities.

Position Objective

Take ownership of daily operations, allowing the Owner/CEO And the to focus on business development, growth, sales, marketing, and strategic initiatives..

Join us as a Service Coordinator and become part of a vibrant team dedicated to delivering outstanding service experiences! We value proactive individuals who are eager to grow their skills while making a meaningful impact on our clients’ satisfaction. This paid position offers an exciting opportunity for those passionate about customer engagement, multilingual communication, and operational excellence!

Pay: $140.00-$150.00 per day

Advantages

- Casual dress
- Company events
- Paid time off
- Profit sharing
- Work from home

Work Location: Hybrid remote in Vaughan, ON

📌 Service Coordinator (Vaughan)
🏢 A TO Z SERVICES
📍 Vaughan