Select how often (in days) to receive an alert: Supervisor, Case Management and Search Analysis Location: Ottawa, ON, CA, K1G 4J5 Calgary, AB, CA, T3N 1S5 Edmonton, AB, CA, T6G 2R8 Vancouver, British Columbia, CA, V6H 2N9 Winnipeg, MB, CA, R3E 3R4 Saint John, New Brunswick, CA, E2K 0H6 St. John's, NL, CA, A1B 3Z9 Dartmouth, Nova Scotia, CA, B3B 0H7 Brampton, ON, CA, L6T 5M1 Ottawa, ON, CA, K2E 8A6 Toronto, ON, CA, M5G 2M1 This role requires a minimum of 40% on-site presence.Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis. Job posting ID: 9059 Employment status: Temporary full-timePosition's anticipated end date: Salary/Rate of pay: $99,600 - $117,200 This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible. Application requirements: Your up-to-date resume. We recommend you save a copy of the job posting for reference throughout the recruitment process. Do you currently work for Canadian Blood Services? All employees must apply via the internal career page. Together, the work we do connects people and changes lives — including your own. Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. About the role Canadian Blood Services is looking for a Temporary full-time Supervisor, Case Management and Search Analysis to join our dynamic Stem Cells team in our Medical Affairs division.



TheMedical Affairs, Stem Cells team is responsible for supporting Canadian Blood Services by providing oversight for the Centre for Innovation, organ and stem cell donation and transplantation, utilization, donor and clinical services, medical microbiology, and epidemiology. The team ensures that Canadian Blood Services’ medical and scientific support is provided to the ongoing operations of every aspect of their work. In this role, you will lead teams that support stem cell donor case management and search activities, helping ensure safe, timely, and compliant processes for donors and patients. You will provide day-to-day leadership, guide complex case decisions, and contribute to operational improvements, making this a robust fit for someone who enjoys balancing people leadership, regulatory oversight, and continuous improvement. Using your leadership skills, you will guide and coach case management and search analysis teams to deliver high-quality service while maintaining compliance with regulatory and accreditation requirements. Drawing on your ability to manage complex and sensitive situations, you will identify risks early, resolve operational issues,



and support safe outcomes for donors and patients. Your strong communication skills will help you build effective relationships with national and international partners, ensuring clear coordination throughout the donor assessment and search process. By monitoring performance, providing coaching, and supporting employee development, you will help create a capable and engaged team that consistently meets operational goals. Leveraging your analytical thinking, you will evaluate processes, recommend improvements, and contribute to quality, efficiency, and system enhancement initiatives. Your commitment to confidentiality, customer service, and attention to detail will support trusted interactions with donors, patients, healthcare partners, and colleagues. Desired education and skills Post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree in Health Management/Public Administration, or equivalent. Specialized courses or certification in Project Management will be considered an asset. At least 3 to 5 years of related experience, ideally within a regulated environment is required. SAP experience will be required. Demonstrated planning, organization, interpersonal, team building, and communication skills will be essential to deal with a variety of internal and external agencies with tact and discretion. Knowledge of the stem cell registry will be considered an asset. An equivalent combination of education, training and experience may be considered. What we offer you

📌 Supervisor, Case Management And Search Analysis (Ottawa)
🏢 Canadian Blood Services
📍 Ottawa