Join SIMNET as a Healthcare IT Support Specialist in Whitby, Ontario, focusing on direct support for end users in a healthcare workplace. This onsite role is dedicated to maintaining IT systems and resolving user issues in real time. Your experience in IT support within healthcare settings is vital for this full-time position.

As a specialist, you will handle incoming requests through multiple channels, ensuring swift resolution and fostering strong relationships with users. The role emphasizes the use of tools such as Microsoft Exchange and O365 for efficient support. Key Responsibilities:

- Manage incoming service requests via various channels
- Resolve end-user issues with effective solutions
- Document the incident-solving process meticulously
- Assist in deploying software and hardware fixes
- Conduct regular preventive maintenance checks Requirements:
- Minimum of 1 year of IT help desk experience
- Degree or diploma in computer science or related field
- Relevant IT certifications, such as MSCE or MCP
- Proficient in Microsoft Office products
- Knowledge of diagnostic tools and ticketing systems Enhance your skills and drive outcomes with SIMNET’s dedicated IT team in healthcare.

📌 SIMNET Healthcare IT Support Specialist (Whitby)
🏢 SIMNET
📍 Whitby