Elevate your social media skills with ICBC as a Social Media Specialist. This hybrid role involves engaging with customers and managing corporate social media accounts effectively. Join ICBC’s Communications team for a temporary full time role as a Social Media Specialist.

In this one-year contract, you will monitor social media interactions, respond to customer inquiries, and ensure a positive online presence. Your creativity will shine through as you create engaging posts and manage both sensitive information and online reputation. Key Responsibilities:

- Monitor social media channels for customer inquiries
- Provide end-to-end resolution for complaints
- Adapt messaging to fit social media constraints
- Create engaging posts including video and written content
- Compile social media data to identify trends Requirements:
- Degree in communications, marketing, or equivalent
- Over 2 years of experience in social media roles
- Familiarity with Canva, Facebook, Instagram, and more
- Experience in customer support and written communication
- Knowledge of social media best practices Make your mark on ICBC’s social media strategy while delivering exceptional customer service.

📌 Social Media Specialist at ICBC (North Vancouver)
🏢 ICBC
📍 North Vancouver