As a Business Development Manager, you will sell cloud-based VoIP and UCaaS business phone systems to Canadian small businesses with 20 to 200 employees. The primary buyers are office managers, controllers, and VPs or Directors, and the primary path to them is through managed IT service provider (MSP) partners that our client recruits and develops. This role is 100% recent business development with no account management responsibility. There is no inherited book of business, no marketing lead flow, and no BDR support: roughly 50% of prospecting activity comes from lists supplied by the company and 50% is self-generated. This is a retirement replacement for a long-tenured salesperson and reports directly to the President. The base salary is $75,000 CAD, plus uncapped residual commission.Compensation & BenefitsBase salary: $75,000 CADCommission: Uncapped, residualNo sales quota is set for this role. Performance is measured on activity (dials, discovery calls, demos, deals closed) rather than a revenue target.Company performance bonus, paid annually, uncappedLaptop providedThis is a permanent individual‑contributor positionThe Company & CultureOur client was founded in approximately 2007 and is an established, privately owned company (single owner) currently in a stable, mature life stage. The company has approximately 5 employees and is headquartered in Kitchener, Ontario.Our client provides cloud-based VoIP and UCaaS (unified communications as a service) business phone systems to Canadian small businesses. Customers choose our client over larger national competitors on price and service: pricing is materially below well‑known providers, and technical support is 100% Canadian and local, meaning a real person answers the phone rather than routing the caller offshore. The company holds a 4.5-star rating on TrustPilot. Notable clients include C3 Group, Williams & Partners, and Midwest Coop.The culture is owner‑led, hands‑on, and low‑drama. The owner leads by example, operates with a high degree of trust, and delegates fully in areas outside his own expertise. Average employee tenure across the company is 10 to 15 years, with under 10% turnover. This environment suits someone who wants visibility and direct influence in a small team and who is comfortable with some ambiguity; it is not a fit for someone who needs an established corporate structure or hierarchy.Office Location & Sales TerritoryHead office: Kitchener, Ontario, CanadaWork arrangement: Fully remote (work from home).



Office visits are only required occasionally for training or administrative purposes.Sales territory: Canada, national, single territory assigned to one representativeClient-facing expectations: Selling is conducted entirely by phone and video. There is no door-to-door prospecting and effectively no field travel.Working hours: Monday to Friday, 40 hours per week. No regularly scheduled evening or weekend client calls.Overnight travel: None requiredExperience, Background & Education Requirements3+ years of B2B sales experience required; 5+ years preferredType of experience: B2B new‑business hunting, phone- and video-based inside sales. Must have personally carried a new‑logo number and built their own pipeline.Industry background: 3+ years selling in the IT / MSP space with an existing IT/MSP network preferred. Also open to candidates with telecom carrier or authorized‑dealer experience (e.G., Bell, TELUS, Rogers), or backgrounds in VoIP/UCaaS, IT managed services, cybersecurity, backup/cloud, RMM/PSA tooling, or IT distribution.Channel experience: Experience selling through or to a channel of IT/MSP partners is the highest-value background for this role. Experience selling telecom or IT services direct to SMB owners and office managers with self‑generated leads is also strongly considered.Company size experience: Selling into small businesses in the 20–200 employee rangeEducation: High school diploma minimum.Other requirements: Valid driver's licence and access to a vehicle required, though the role is virtual and in‑person visits are rareLanguage: English required; bilingualism is not requiredTechnical SkillsCRM software — Zoho or a transferable CRM platformOnline demo capability — expert level required; this will be assessedMicrosoft Excel and Word — IntermediateMicrosoft PowerPoint — BasicThe Product / Service / SolutionAn in-house-built VoIP phone platform, which drives the large majority of revenueA white‑labelled UCaaS platform offering texting, CRM integrations, and other advanced communication featuresProspective Customers / Industry Focus / Decision Maker(s)Customer type: Canadian small businesses with 20 to 200 employees that need a professional business phone system, including professional services firms, accounting firms,



and similar SMBsPrimary channel: Managed service providers (MSPs) and outsourced IT service providers who already manage the end customer’s IT infrastructure and introduce our client when a communications need arisesDecision-makers: Typically an office manager, controller or accounting lead, or a VP/Director. Roughly two people influence the buying decision.Sales Cycle / Order Value / Account SizeSales cycle length: 3 to 12 months, typically falling into 3–6, 6–9, or 9–12 month bands, requiring approximately 3 calls or meetings to a first orderContract term: 36 monthsAverage contract value: approximately $14,400Competitive AdvantagesMaterially lower pricing than large national competitors such as RingCentral100% Canadian, local technical support — calls are answered by a real person, not routed offshore4.5-star TrustPilot rating19 years in business with a stable, established customer baseTypical Day & Duties100% New Business DevelopmentOn a typical day, you will identify, cold‑approach, and sign up new MSP and IT partner relationships, get those partners actively recommending our client to their client base, run virtual product demos for SMB decision-makers once a partner introduction is made, and manage all pipeline and customer relationship activity in the CRM.Leads50% of prospecting activity comes from lists supplied by the company50% is self‑generated prospectingThere are no marketing leads and no inbound lead flow supplied to this roleOvernight TravelNone required.Support & TrainingProduct training on the VoIP and UCaaS solutions, delivered remotely (1–2 weeks)Zoho CRM and customer‑relationship process trainingCandidates based in the GTA or Southern Ontario may be brought into the Kitchener office for 1–2 days of in‑person trainingExpected ramp to actively selling independently: 1–2 weeksWhy You Should ApplyUncapped, residual commission on 36‑month contracts that you build and keep — your income compounds over timeNo sales quota — performance is measured on activity, not an arbitrary revenue targetDirect daily access to the company President, with no sales manager layer in betweenA stable, 19‑year‑old company with strong average employee tenure of 10 to 15 yearsFull ownership of a national Canadian territory as the sole sales representativeEqual Opportunity EmployerJust Sales Jobs and our clients are equal opportunity employers. We do not discriminate. All candidates are evaluated solely on performance merit and organizational fit.#J-18808-Ljbffr

📌 Bilingual Business Development Manager At Dll - C$100,000 - C$130,000 A Year - Remote (Winnipeg)
🏢 Aplin
📍 Winnipeg