Shape TELUS Business Solutions’ Managed Services in Toronto, ON, as a Senior Product Manager. Focus on optimizing platform efficiencies and enhancing customer experiences through standardized processes and AI technologies.
In this pivotal role, you will direct the Managed Services platform’s product vision and roadmap, driving alignment across multiple teams to facilitate consistent and scalable service delivery. Together with B2B Product Managers, you'll innovate and implement effective onboarding strategies that streamline offerings and support overall business goals.
Key Responsibilities:
• Define and govern the Managed Services product roadmap
• Standardize core capabilities across the platform
• Partner with technical and operational teams for service delivery
• Improve business processes using AI and automation
• Translate business needs into clear product specifications
Requirements:
• 7+ years in product management for B2B platforms
• Solid background in building and scaling services
• Proficient in analyzing financial models and pricing
• Comfortable with ambiguity and change
• Nice to have: Agile tools experience (Jira, Confluence)
Utilize your strategic product management skills at TELUS to redefine how we deliver Managed Services.
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📌 B Managed Services Senior Product Manager (Ontario)
🏢 Telus
📍 Ontario