Become a vital part of Signet Jewelers as a Specialist IT II, providing exceptional support in a leading diamond jewelry retail workplace. Enhance technical operations and user efficiency with your expertise. You will be instrumental in ensuring the operational integrity of IT systems at Signet Jewelers.

This role requires a solid technical background to manage support tickets, configure user systems, and provide insightful user guidance. You'll work closely with IT teams to refine support processes and security measures, shaping a more effective IT landscape. Key Responsibilities:

- Provide comprehensive tier 2 IT support across the organization
- Install, maintain, and troubleshoot hardware and software




- Document and escalate incident resolutions as needed
- Develop and implement automation tools like PowerShell
- Maintain system security and compliance with IT policies Requirements:
- 3-5 years in a technical support role
- Proficient in troubleshooting and systems diagnosis
- Strong understanding of network systems and software
- Experience with Microsoft Intune and Active Directory
- Knowledge of PowerShell for process automation Bring your technical support expertise to foster an inclusive and efficient IT environment at Signet Jewelers.

📌 Specialist IT II for Innovative Jewelry Retailing (Markham)
🏢 Signet Jewelers
📍 Markham