Elevate guest experiences as a Guest Services Supervisor at Travel + Leisure Co. This temporary position emphasizes leadership in enhancing guest satisfaction through proactive service and problem-solving. In this role, you will oversee daily guest service operations, ensuring both front and back-of-house activities run smoothly.
Your leadership will empower your team in resolving guest issues and fulfilling needs effectively. You'll also maintain room inventory, administer scheduling, and provide meaningful training to enhance staff skills. Key Responsibilities:
Lead daily guest service shifts and operations
Ensure proper guest check-in and check-out procedures
Analyze reports and communicate team needs
Maintain accurate room inventory records
Develop staff through hands-on training and coaching Requirements:
Valid driver’s license required
At least 1 year in a supervisory role
1 year in hospitality or similar service field
Robust verbal and written communication skills
Proficiency in property management software Drive innovation in guest service and lead a team dedicated to excellence at Travel + Leisure Co.