Become a vital part of the Strata Hotel team as a part time Guest Service Agent in Kingston, Ontario. Deliver exceptional customer service by managing reservations and providing guest information. As a Guest Service Agent, reporting to the Director of Operations, you will assist guests during check-in, promote hotel offerings, and attend to inquiries.

This role requires a commitment to customer satisfaction, robust communication skills, and the ability to work under pressure, especially during peak hours. Key Responsibilities:
Respond to inquiries through phone and email promptly
Coordinate guest arrivals and departures efficiently
Promote hotel amenities like breakfast and bar services
Upsell available rooms and services to guests
Handle guest complaints and ensure satisfaction Requirements:
Previous experience in hotel or restaurant services
Robust communication skills in English
Availability for varying schedules, including weekends
Knowledge of local attractions and amenities
Smart Serve certification is mandatory Deliver a memorable service experience while enhancing your hospitality skills at Strata Hotel in Kingston.

📌 Guest Service At Your Service Agent Part Time Kingston
🏢 Strata Hotel
📍 Kingston