Become a Guest Service Agent at The Westley Calgary Downtown Hotel, a vibrant boutique space with up-to-date charm. Deliver exceptional guest experiences, from check-in to providing local recommendations. As a full time Guest Service Agent, you'll work AM/PM shifts and overnight as a Night Auditor.

This role encompasses customer service excellence and effective management of check-in/check-out procedures. You will liaise with guests to fulfill requests, provide concierge services, and ensure a seamless stay in the heart of Calgary. Key Responsibilities:
Register guests and assign rooms efficiently
Assist with reservation blocking and special requests
Perform accurate cash handling and credit checks




Coordinate with housekeeping for room status updates
Maintain guest key storage and safety procedures Requirements:
Prior experience in customer service or as a Guest Service Agent
Solid communication skills, both verbal and written
Proficiency with hotel property management systems
Results-driven and adaptable in a fast-paced environment
Availability for varied shifts, including nights and weekends Deliver memorable guest experiences by leveraging your customer service skills at The Westley Calgary Downtown Hotel.

📌 Guest Service Agent At The Westley Calgary
🏢 Silver Hotel Group
📍 Calgary