Join Groupe Touchette as a Customer Service Representative focused on delivering top-notch service in St. Laurent, QC. This hybrid position caters to a agile customer base, ensuring personalized support throughout their journey. You'll play a pivotal role in fostering customer satisfaction and loyalty by managing inquiries and orders efficiently.

Your responsibilities will involve tracking product availability, providing essential updates, and collaborating with Territory and Account Managers to fulfill customer needs. Your proactive approach will identify opportunities for service improvement and sales growth. Key Responsibilities:
Provide an exceptional customer experience with each interaction
Manage customer inquiries and recommend suitable products




Enter and process orders within the system
Update clients on order status and delivery information
Research product availability across networks Requirements:
At least two years of experience in customer service or sales
Experience in tire or automotive sectors is an asset
Solid communication and organizational skills
Proficient in Microsoft Office and CRM tools
Bilingual proficiency in English is required Leverage your customer-focused skills to thrive in this role at Groupe Touchette.

📌 Groupe Touchette Customer Service Expert Saint Laurent Ile D'orleans (Canada)
🏢 Groupe Touchette
📍 Canada