06 Aug
|
Coast Capital Savings
|
Coquitlam
06 Aug
Coast Capital Savings
Coquitlam
Become the face of Coast Capital in Coquitlam as a Full-Time Member Services Representative. Engage with members through financial advice while providing exceptional customer service in a supportive environment. In the agile Coquitlam branch, you will play a vital role as a Member Services Representative.
This full-time role centers on actively listening to members, building relationships, and identifying service opportunities. Your focus will be on educating clients about digital banking channels and ensuring a positive member experience through proactive problem-solving. Key Responsibilities:
Greet members with a friendly demeanor and provide initial services
Proactively identify prospects for member financial needs
Educate members on online and mobile banking tools
Collaborate with team members to enhance service delivery
Monitor for any suspicious transactions or counterfeit money Requirements:
Solid verbal communication skills in English
High empathy and problem-solving abilities
Motivated to learn and adapt in financial services
Experience in customer service preferred
Understanding of financial well-being practices Utilize your customer service skills and financial knowledge to empower members at Coast Capital in Coquitlam.
📌 Full Time Member Services Representative Coquitlam
🏢 Coast Capital Savings
📍 Coquitlam