Vancouver Water Adventures is a locally owned, waterfront company based on Granville Island. We help locals and visitors get out on the water through tours and rentals, and our front desk team plays a huge role in setting the tone for every guest experience.

This role is a great fit for someone who enjoys working with people, stays calm when things get busy, and likes being around the water.

What we offer
A friendly, supportive team environment
Valuable experience in tourism, customer service, and daily operations
Perks to get out on our tours and rentals
Staff discounts and partner discounts around the city
A mix of indoor and outdoor work at a marina location
Strong performers are considered for expanded roles or added responsibility.

Responsibilities
Welcome guests and help them prepare for their tour or rental
Answer guest questions in person, by phone, and by email
Assist with waivers, forms, and check in procedures




Take reservations and support daily scheduling
Help oversee tour departures and rental flow
Keep the front desk and guest areas clean, organized, and welcoming

Requirements
Strong people skills and a positive attitude are essential
Comfortable speaking with guests from around the world
Ability to multitask and stay organized in a quick paced environment
Explicit and qualified verbal and written communication
Able to work independently and take initiative
Attention to detail when managing bookings and guest information
Previous front desk or administrative experience is preferred

Pay: $19.35-$20.35 per hour

Benefits
Company events

Experience:
Front desk: 1 year (preferred)
Administrative/clerical: 1 year (preferred)

Work Location: In person

📌 Front Desk Receptionist Vancouver
🏢 Vancouver Water Adventures
📍 Vancouver