Elevate your IT career at nesto as a Senior Technical Support Specialist. Provide top-tier technical support in a hybrid environment while shaping the future of the mortgage ecosystem.Join nesto, a Deloitte Fast 50 innovator in mortgage technology, leading the industry across Canada. You will serve as the primary IT contact for the Toronto office, providing Level 1 and Level 2 support to users across various locations. Ideal candidates will demonstrate exceptional problem-solving abilities, strong troubleshooting skills, and effective communication in a up-to-date, multi-platform environment.Key Responsibilities:- Act as primary IT contact for Toronto office support- Provide remote Level 1 and Level 2 user support- Manage onboarding, off-boarding, and user access changes- Build and support Windows and macOS workstations- Troubleshoot SaaS applications and internal toolsRequirements:- Minimum 7 years in IT support or operations- Strong Windows and macOS support experience- Familiarity with Google Workspace management- Knowledge of MDM solutions like Intune or Jamf- Excellent troubleshooting and communication skillsBecome a key player in transforming Canada's mortgage industry with your technical expertise at nesto.#J-18808-Ljbffr

📌 Senior Technical Support Specialist (Toronto)
🏢 nesto
📍 Toronto