A leading technology services firm is seeking a qualified Service Delivery Manager to oversee the Federal Government's service desk and operations. The ideal candidate will have 5–7 years of experience in service delivery management, a solid track record in managing client relationships, and proficiency in monitoring service performance metrics. This contract position involves leading a team and ensuring service standards are met while fostering continuous improvement initiatives.
Applicants must possess an active federal government clearance and demonstrate expertise in enhancing operational efficiency.
📌 Federal It Service Delivery Manager — On‑site Ottawa Ahuntsic (Canada)
🏢 Kyndryl
📍 Canada
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