Join DSI as a Frontline Retail Support Specialist, providing direct support to AT&T; customers within busy retail settings. Enhance customer experiences through effective troubleshooting and service. You will deliver hands-on assistance to customers facing billing and device issues, while maintaining professionalism in high-traffic environments.

Your solid communication skills and ability to handle stress will be vital in resolving customer inquiries and enhancing operational efficiency. This role is perfect for those passionate about customer support and technology. Key Responsibilities:
Deliver professional support to AT&T; customers in retail locations
Troubleshoot customer device issues and service concerns
Collaborate with retail partners to address escalated situations




Maintain accurate inventory for display devices and adherence to planograms
Ensure thorough documentation of all customer interactions Requirements:
Strong customer service and problem-solving skills
Capable of managing rapid-paced retail dynamics
Detail-oriented with strong communication abilities
Experience in wireless communications or retail preferred
Versatile schedule availability, including weekends and evenings Utilize your skills and passion for customer service as a Frontline Retail Support Specialist at DSI, making a real difference for AT&T; customers.

📌 Frontline Retail Support Specialist Westbury (Canada)
🏢 DSI Systems
📍 Canada