Summary

As a Style Advisor at the Yorkdale store, you will deliver personalized luxury menswear service to build and maintain a loyal clientele. You will manage in-store sales and dedicated client appointments while leveraging tools and follow-up to drive new and repeat business. The role requires robust merchandising awareness and a focus on providing exceptional customer experiences.

Responsibilities

- Perform personal sales and holistic selling on the retail floor and during appointments
- Build and maintain relationships to create repeat clientele
- Prepare for appointments by selecting merchandise and planning add-on opportunities
- Follow up with clients regarding alterations, fittings and dedicated appointments
- Participate in merchandising activities and store maintenance




- Educate clients on the Club Harry loyalty program

Requirements

- Minimum 2 years of retail sales experience, preferably in a luxury environment
- Experience across menswear categories such as sportswear, footwear, accessories, outerwear and tailored clothing preferred
- Proven ability to create exceptional customer service experiences both in-store and online
- Willingness to participate in training and apply new skills
- Comfort using technology and retail tools to support the customer service function
- Ability to work effectively as part of a team

📌 Style Advisor - Yorkdale (Toronto)
🏢 Brobston Group
📍 Toronto