Elevate the customer experience with Global Payments as a Customer Success Manager. Help merchants unlock the full potential of their payment solutions while driving retention and growth across a diverse portfolio. In this pivotal role, you will leverage relationship management and commercial insights to enhance customer loyalty and drive revenue.

Collaborating with a high-performing Small & Medium Enterprise Team, you will support clients in optimizing their payment solutions, ensuring long-term success. Your consultative expertise and proactive approach will enable you to address client challenges and foster trusted partnerships. Key Responsibilities:
Drive revenue growth through upselling and cross-selling initiatives
Strengthen client relationships by addressing business needs




Provide consultative insights to optimize payment solutions
Manage and resolve complex customer issues promptly
Champion the adoption of creative payment technologies Requirements:
Experience in sales, account management, or customer success
Solid relationship-building and negotiation skills
Excellent communication skills across multiple channels
Solid business acumen and analytical thinking
Postsecondary education in a related discipline Utilize your skills in client success, relationship management, and payment solutions to make a lasting impact at Global Payments.

📌 Customer Success Manager At Global Payments Toronto
🏢 Global Payments
📍 Toronto