Drive impactful pharmacy technology initiatives with McKesson as a Customer Success Lead. This role focuses on customer support and technology optimization across Western Canada. In your role as Customer Success Lead, you will directly influence customer satisfaction through proactive relationship management and training initiatives.
Your knowledge of pharmacy operations or healthcare technology is crucial for your success in helping clients maximize their investment in McKesson's solutions. Key Responsibilities:
Serve as the primary contact for pharmacy customers
Promote product utilization and efficiency
Manage customer site visits and assessments
Collaborate with internal teams for effective service
Develop and deliver educational training sessions Requirements:
Minimum 4 years in related customer success roles
Experience in a pharmacy setting essential
Excellent interpersonal and communication skills
Familiarity with CRM tools such as Salesforce
Willingness to travel throughout Western Canada Help shape the future of health for pharmacies with McKesson by enhancing customer support and operational success.