The customer success coordinator will support the company’s clients, whether B2B or B2C, with all their requests alongside the different departments of the company. This role includes but is not limited to the following: E-commerce B2C customer support (Yoga Jeans website), B2B administrative support, including serving the retail stores across the globe, supporting administrative tasks internally on these accounts, support the teams on different tasks related to sales, administration and orders and be part of the strategic planning to grow and support these accounts.

Key responsibilities B2C customer service: Answering customer request from the web, handling returns, exchanges and repackaging (Approximately 50%)

Serve customers for our private fitting program

Sales representative administrative support

B2B customer support Administration support at the company level with orders, products, ERP systems

Strategic planning to grow internal accounts





Logistics support for B2B accounts

Help the company for any side project necessary to help the brand grow at large Qualifications English and French compulsory (written and spoken)

Driver's licence (an asset)

Shopify knowledge (an asset)

Autonomous and computer savvy

Customer service knowledge (an asset) About the Brand Yoga Jeans is a premium quality denim brand that provides its customers with 100% Canadian designed garments in the finest materials available across the world. Available in several fits and washes, Yoga Jeans vast assortment has something for everybody and every body. We believe in spreading valuable energy and karma in all we do.

Salary to be discussed based on experience

Full time permanent 40h/week

Summer fridays in the summer if objectives are met

Free seasonal jean

📌 Customer Success Coordinator Montreal
🏢 Yoga Jeans®
📍 Montreal