Transform commercial operations with BMO as the Director of CRM Strategy. Lead the implementation of Salesforce.com and leverage AI capabilities to drive sales across North America. As Director of Commercial CRM Strategy at BMO, you will report to the Head of Commercial Workforce Effectiveness.

Your primary role involves developing and implementing the Salesforce.com strategy while fostering adoption among sales leaders across the US and Canada. Additionally, you will manage the training and user support teams to enhance user engagement and sales efficiency. Key Responsibilities:
Develop a comprehensive vision for Salesforce.com utilization
Collaborate with Salesforce Application Manager on Roadmap development
Build relationships with Sales leaders for effective tool adoption
Manage training programs for Salesforce.com users
Lead the Advisory Council to align business processes Requirements:
7+ years of experience in sales leadership
Proficient in Salesforce.com and AI integrations
Ability to navigate undefined initiatives
Solid communication and influence skills
Commitment to customer advocacy Drive sales effectiveness and customer-first initiatives with your CRM expertise at BMO.

📌 Director Crm Strategy At Bmo Financial Toronto
🏢 BMO Financial Group
📍 Toronto