Enhance customer experiences with goeasy as a Customer Solutions Specialist. Engage with customers through various channels, manage accounts, and drive sales in this agile role. As a Customer Solutions Specialist, you'll be integral to goeasy's mission of empowering Canadians. Utilize your interpersonal skills to establish relationships, interview clients, and propose tailored leasing solutions.
Your role will also involve account management, collections, and maintaining retail standards to foster customer loyalty and satisfaction. Key Responsibilities:
Build solid customer relationships through various communication methods
Assess financial needs and recommend suitable product solutions
Manage customer accounts, payments, and overdue collections
Uphold merchandising standards and maintain store readiness
Coordinate delivery paperwork and perform administrative duties Requirements:
Excellent communication and interpersonal skills
Sales-oriented with a focus on achieving targets
Experience in customer-facing roles, especially in retail or finance
Robust multitasking capabilities and attention to detail
Ability to lift and move merchandise (50+ pounds) Embrace this chance to drive results and help customers create brighter futures at goeasy.