Elevate your customer service career with Convoy, a leading distributor of construction materials in Ottawa. We're seeking a motivated Customer Service Specialist to support our growing business. At Convoy, we value integrity and collaboration.

As a Customer Service Specialist, you'll coordinate orders, provide product education, and ensure timely deliveries. This role requires someone skilled in communication and fluent in problem-solving, ready to thrive in a supportive and agile setting. Key Responsibilities:
Process customer transactions including orders and returns
Coordinate delivery and pickup of orders with operations
Educate customers on product features and applications
Generate and confirm purchase orders with suppliers
Participate in physical inventory checks of warehouse materials Requirements:
Experience in customer service within construction supply
Strong problem-solving and communication skills
Ability to handle quick-paced customer inquiries
Excellent organization and attention to detail
Team player with initiative and decision-making ability Contribute your skills in customer relations, sales processing, and order coordination with Convoy in Ottawa.

📌 Customer Service Specialist At Convoy Ottawa
🏢 Manufacturing Job Site
📍 Ottawa